Privacy policy

of General Logistics Systems Finland Oy

General Logistics Systems Finland Oy (GLS Finland) performs reliable and high quality parcel services as well as express deliveries and logistics related value added products.

GLS Finland takes data privacy seriously. For that reason personal data is collected, stored and processed solely according to the applicable statutory regulations including the (EU) 2016/679 General Data Protection Regulation.

Personal data

Personal data comprises particulars on personal or factual circumstances of a specific or determinable individual. This includes for instance information such as name, address, telephone number and date of birth. Information that cannot be linked to a specific or determinable individual – such as favoured web pages or the number of users on a page – is not considered as personal data.

Transmitting information via e-mail

If you want to contact us via unencrypted e-mails, please note that the confidentiality of the transmitted information cannot be guaranteed. Unencrypted e-mails can possibly be read by unauthorized third parties.

Collection, Processing and Use of personal data on the GLS website

(1)

Each time a user accesses a GLS Finland website, data is recorded in a log file. The following data is temporarily recorded:

  • Date and time of request
  • IP address or DNS name of the requesting computer
  • requested page (URL)
  • HTTP answer code
  • Client operating system and version
  • Browser and version

(2)

To use the websites of GLS Finland it may be necessary for GLS Finland’s servers to set cookies. These cookies are used for the technical administration of the website. Every visitor can configure his/her browser to refuse cookies. In this case no data will be saved on the visitor's computer. It may be that you cannot use all functions of the website to the full extend when cookies are disabled.

(3)

The GLS Finland website is divided into open and closed area. The closed area partly serves to fulfil the contract between the customer and GLS Finland and is only accessible after login with an individual user name and password.

Among other functionalities the open area provides a contact form, order forms and Track and Trace functionality. Personal data entered in the forms such as name, street, postcode, place, etc. is required for processing your enquiry and will not be passed on to third parties without your explicit consent, unless required by law or necessary for fulfilment of the contract.

(4)

The stored data from (1) is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS Finland an indication as to how the usability of the website can be further improved.

(5)

Website Analytics (Piano)

We use the website analytics tool Piano from Applied Technologies Internet SAS., 85 avenue Président JF Kennedy, 33700 Merignac, France. on our website. We use Piano to analyse your use of the website in order to compile reports on the activities on our websites and improve the user-experience.

With Piano, interactions of website visitors are recorded and systematically evaluated by use of cookies and specific visitor-IDs.

The data collected using Piano is anonymised or pseudonymised as soon as possible. The IP address is shortened and login and device IDs are converted into a pseudonymous key. This generally rules out the possibility of a direct personal reference. In particular, it is no longer possible to assign the data to the website visitor's computer or end device.

We process the following data when using Piano:

  • Visitor ID
  • IP-Address
  • Audience information: number of visitors, visits, page views, events, bounce rate, geolocation (country, continent, region, subregion, language).
  • The referrer URL (the previously visited website), including search engines and social media sites as well as campaign parameters;
  • The URL visited with the associated page title and optional information about the page content;
  • Technology details: devices, browsers, operating systems.
  • How you navigate and interact with our website from entry page to the end of the visit: Displayed pages, click action, navigation, downloads, scroll-behaviour;
  • How you search on our website: search results displayed to you and results you click on;
  • How you get in contact with us: start of filling out our contact form, progress and submission. Please note that we do not analyse the content of the contact form.
  • If you register for an account on our website we also track if you are logged in or out.

We delete this data after 25 months.

The legal basis for the data processing is your consent in accordance with Art. 6 (1) a) GDPR.

You can withdraw your consent at any time with effect for the future by adjusting your preferences in our consent banner.

Changes to the Privacy Policy

GLS Finland regularly reviews its privacy policy and reserves the right to change this privacy policy anytime, without prior notice. Please check this page regularly for any updates.

By using this website you agree with the privacy policy of GLS Finland. Status as of: 25th February 2025.