We will inform the recipient of your parcel about delivery in a timely manner. As soon as the ordered products are ready to be shipped, recipients receive an e-mail with delivery information and additional delivery options. For example, even before the first delivery attempt, your recipient can indicate that the parcel can be delivered on another day, that we can deliver it to a Parcel Shop or that it can be delivered with a deposit permission. Even if a parcel is already on its way, the recipient can often still indicate a preference.
By informing your recipient in time about the delivery of a parcel and offering a choice of alternative delivery options, your company saves on customer service costs. After all, there will be fewer customer service contact moments. By offering your customer more flexibility, you also increase customer satisfaction and therefore your company's image.
- No additional costs
- Streamlined B2C shipping
- Increased customer satisfaction
- Less contact needed with the recipient regarding delivery
- No additional costs
- Streamlined B2C shipping
- Increased customer satisfaction
- Less contact needed with the recipient regarding delivery
- More flexibility
- Quick and easy to arrange online
- Clear communication and updates
- Three-hour delivery window
- More flexibility
- Quick and easy to arrange online
- Clear communication and updates
- Three-hour delivery window
Available for (inter)national shipments from the Netherlands to many European countries and the UK. See all available countries at the bottom of this page.
Available for (inter)national shipments from the Netherlands to many European countries and the UK. See all available countries at the bottom of this page.
Recipients can change delivery before or while their parcel is on its way.
Your recipient will receive an e-mail with information about the scheduled delivery and alternative delivery options.
When the recipient chooses an alternative delivery option, we will send an e-mail confirming this delivery option.
Once a delivery attempt has been made (via the chosen delivery option), the recipient will receive an e-mail.
Even after delivery, we inform recipients about the status of their parcel, if, for example, it is waiting somewhere.
The service is available for (inter)national shipments from the Netherlands to Belgium, Bulgaria, Denmark, Germany, Finland, France, Greece, Hungary, Italy, Croatia, Luxembourg, Norway, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic and the United Kingdom.