Complaints

The rate of deliveries damaged or lost by GLS is constantly at a very low level, as GLS puts a high price on reliability.

Customer support representative
 

We're listening

For more details regarding your parcel, please have your parcel number (AWB) ready.

Contact GLS

Damaged shipment

Submit a compensation claim

Lost shipment

Submit a lost shipment claim

Shipment delivery problem

Submit a shipment delivery problem