After home delivery, Relay is the second preference of the French, and Lockers are becoming increasingly popular.
Source: FEVAD
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With the strategic acquisition of the Relais Colis network in May 2026, GLS has established itself as a key player in out-of-home delivery in France. GLS customers now benefit from a network of 140,000 collection points across Europe, offering recipients one of the most extensive local networks on the market.
ShopDeliveryService – Fast and easy GLS delivery to GLS Points (Relays and Lockers)
Discover the full range of GLS Points delivery and return services, in France and abroad!
With GLS out-of-home delivery, your customers benefit from fast delivery, full parcel tracking and a wide range of pick-up times.
Your customer is not satisfied? Give them the opportunity to return their order easily with GLS: direct return to one of the many local GLS points available throughout France.
Proximity
More than 10,000 collection points, including 7,000 Relais Colis by GLS locations, available throughout France (Points Relais®, Relais Colis®, Lockers or Voisins Relais)
Speed
Delivery in 24/48 hours, with 92% of parcels delivered within 24 hours in France (according to the delivery time map).
Convenience
Extended opening hours, with parcels available to customers for delivery within 8 days.
With some of the highest acceptance limits on the market, parcels can weigh up to 30 kg, measure up to 130 cm in length and have a maximum girth of 170 cm.
Secure
Parcels can be collected on presentation of proof of identity and a digital signature
Communication
Parcel tracking available in real time, 24/7, on the GLS website, with email and text message notifications from the moment the parcel is collected until it is delivered.
An automatic reminder is sent after 3 days if the parcel has not been collected. Recipients have a total of 9 calendar days (7 working days) to collect their parcel.
Practical
Direct and simple parcel return service available for private individuals who wish to return their parcel.
GLS was able to offer us an effective solution, as we deliver throughout France within 24 to 48 hours to customers' homes and to ParcelShops [...]. ParcelShop delivery times are almost as fast as express delivery, and the rates are very competitive.
(Source: Timothée Audin and Louis Lenev, co-founders of Le Bon Maillot, in an interview available on E-commerce Nation)
Deliver anywhere with GLS and conquer new markets!
Would you like to develop your business internationally? Thanks to its own extensive European transport network, GLS offers you delivery and returns in GLS points throughout Europe.
