Certifications

UNI EN ISO 9001:2015 certification

Achieving the highest quality standards, guaranteeing you an increasingly reliable and safe service, is one of our main objectives. The quality we offer you is certified in accordance with UNI EN ISO 9001:2015.

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UNI EN ISO 14001:2015 certification

The GLS Group in Italy operates an Environmental Management System certified to the UNI EN ISO 14001 standard, the international standard that sets out the requirements for the systematic management of environmental aspects within the organisation, promoting compliance with applicable obligations and the continuous improvement of environmental performance.

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UNI EN ISO 45001:2023 certification

For the GLS Group the safety of people, employees and suppliers, is fundamental; for this reason it is committed to safe working conditions through a policy of reducing and, when possible, eliminating risks, also through the involvement of workers. The principle that applies is: safe, healthy and risk-free. The implementation of a Management System compliant with UNI ISO 45001 is a demonstration of GLS's commitment to achieving these objectives.

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Since 17th July 2013, GLS is an "Authorized Economic Operator" with the customs authorities. For us, safety and reliability in sending shipments is of primary importance and we have demonstrated it by obtaining the AEO-F certification (full). This certification represents a great advantage: being classified as low risk at customs, it contributes to streamlining customs clearance procedures, reducing checks and handling of GLS import-export shipments.

As transport activities have by far the biggest impact on our carbon emissions, we place particular importance on the professional and reliable calculation of parcel-related emissions. DIN EN 16258 is the European standard we use to calculate our transport emissions.

Download GLS Italy and GLS Enterprise Certifications EN 16258:2012 GLS for the years 2023 – 2025

We believe that the mutual exchange of data and information is key to the success and development of a relatively young sector like ecommerce. This is why we have decided to become members of Netcomm, the Consortium of Italian Digital Commerce, and to collaborate with the organisation and the other companies in the network, participating in working groups and supporting market research that provides data and trends on digital consumer behaviour and insights into the evolution of the main business areas closely connected to the world of ecommerce, such as marketing, logistics, payments and new technologies.